Remote access that
actually works.
Built for IT professionals and MSPs. Full control of remote PCs — video, audio, USB, dual monitors, file transfer — through any firewall, from anywhere.
Everything you need.
Nothing you don't.
Built by people who use remote tools every day and hated the gaps. Every feature is included on every plan.
Multi-Monitor Support
Each remote screen opens in its own window on your monitors. Quick-toggle overlay on-screen — no menus. Auto-follows when apps open on another screen.
Port 443 Relay
All traffic runs over standard HTTPS/WSS port 443. Completely invisible to firewalls, corporate proxies, hotels, and mobile networks.
Full Audio
Hear the remote PC's speakers and use your mic on the remote PC. Bi-directional audio with jitter buffer and noise suppression.
USB Port Sharing
Mount a USB drive on your local PC and it appears on the remote. Full USB/IP tunneling for storage, smart cards, dongles, and more.
File Transfer
Drag and drop files in both directions. No size limit. Transfers run in the background during your session.
Remote Terminal + AI
Built-in terminal with command history. AI Assist tab uses Claude to suggest commands, diagnose issues, and write scripts.
Screen Annotation
Draw on the remote screen with pen, arrow, and highlight tools. Perfect for guiding users through processes remotely.
Session Chat
Built-in text chat during every session. Chat history is saved to session notes automatically.
Reboot & Reconnect
Reboot the remote PC with one click. BridgeThru automatically reconnects when the machine comes back online — no re-invite needed.
Session Recording
Record full sessions as .btrec files. Play back with timestamp scrubbing, speed control, and audio. Never lose track of what was done.
Monitoring & Alerts
Email or push notification when a device goes offline, or when CPU/RAM/disk hits thresholds. Know before your customers do.
Classified Sites
Mark sites as classified. Hidden from all users by default. One-time access codes grant per-site access from admins with classified permission.
Remote Printing
Print documents from the remote PC to your local printer. Works transparently — the remote PC sees a virtual printer.
Wake-on-LAN
Wake sleeping or powered-off PCs remotely. One click from the portal sends the magic packet.
Browser Viewer
No install needed. Tech connects from any browser with full video and keyboard/mouse control. Desktop app adds USB and audio.
Quick Support
Customer visits bridgethru.net/join, types a code, you connect. No permanent install. Ideal for ad-hoc support calls.
Unlimited Users, Per-Seat
Unlimited technician accounts. Pay per concurrent session (seat), not per user. Audit every connection — who, when, and where.
Custom Branding
Your logo, your colors, your domain (company.bridgethru.net). White-label for Business and Enterprise plans.
Up and running in minutes
No network configuration. No firewall rules. No VPN.
Create your account
Sign up at bridgethru.com. Your tenant portal is instantly live at yourcompany.bridgethru.net with your own branding.
Deploy the agent
Download the BridgeThru Endpoint installer (Windows). Run it — the agent enrolls automatically and your PC appears online in seconds. Mass-deploy via GPO or MDM.
Connect from anywhere
Open the Console app or log into your portal. Click Connect. Full remote session starts in under 3 seconds — through any firewall, any network.
Work like you're there
Full video, audio, dual monitors on your dual monitors, USB devices, file transfer, terminal — everything you'd have sitting at the machine.
Generate a 6-character code in your portal. Customer visits bridgethru.net/join, types the code, and you're connected in seconds — no download, no account, no install. Perfect for one-time support.
How we stack up
vs leading remote access tools
| Feature | BridgeThru $29/seat/mo | Leading MSP Tool from $49/tech/mo | Enterprise Suite from $50/mo | Budget Option from $29/mo |
|---|---|---|---|---|
| Port 443 relay (firewall-proof) | ||||
| Dual-monitor: 1 screen per window | ||||
| Quick-toggle overlay (on screen) | ||||
| Auto-follow screen on app open | ||||
| USB device sharing (USB/IP) | ||||
| Remote audio (speaker + mic) | ||||
| Session recording | ||||
| Screen annotation tools | ||||
| Session chat | ||||
| Reboot + auto-reconnect | ||||
| AI diagnostics + AI terminal | ||||
| Monitoring & offline alerts | ||||
| Classified / hidden sites | ||||
| Browser viewer (no install) | ||||
| Quick support (no agent) | ||||
| Custom branding + subdomain | ||||
| Per-seat (unlimited users) | ||||
| Unlimited devices | ||||
| Price / seat / month | $29 | $49 | $50 | $29 |
Simple pricing.
No surprises.
Pay per concurrent session. Start with 1 seat — scale to any size. No minimums, no maximums.
- 1 concurrent session per seat
- Unlimited technician accounts
- Unlimited managed devices
- Full HD video, dual-monitor toggle
- Remote mouse & keyboard control
- In-session text chat
- Quick Support (one-time join codes)
- Browser-based guest viewer
- Basic audit log
- 14-day free trial
- Session recording
- Screen annotation
- AI diagnostics
- Classified sites
- Network scanner
- Eyes on Site (camera share)
- REST API access
- Everything in Core
- Session recording (.btrec)
- Screen annotation & drawing tools
- AI diagnostics & chat (Claude-powered)
- Eyes on Site (customer camera share)
- Network scanner with MAC vendor lookup
- Monitoring & offline alerts
- Remote reboot + auto-reconnect
- Mass deployment script generator
- Full audit log with CSV export
- USB device & printer sharing
- Remote terminal (PowerShell/bash)
- Wake-on-LAN
- Priority email support
- Classified sites
- REST API access
- Webhook integrations
- Full white-label (custom domain)
- Everything in Professional
- Classified sites with one-time access codes
- Public REST API access
- Webhook integrations
- Full white-label (your own domain)
- Custom logo on endpoint tray icon
- Advanced permission groups
- SSO / SAML integration
- SLA 99.9% uptime guarantee
- Dedicated account manager
- Volume discounts at 10+ seats
Available on any plan
Bolt on extra capabilities — no tier change required.
Make your client portal look like your business. Works on any seat tier.
- Your company name & logo on the client portal
- Custom brand color throughout
- Branded support code entry page
- Clients see your brand, not BridgeThru's
Self-hosted relay server · Private cloud deployment · SSO / SAML · Custom SLA · Dedicated account manager · Volume discounts